Customers want small businesses to digitally transform with them
Guest written by Brett Grossfeld, Product Marketing Manager at Salesforce. “Going digital” in business generally comes with the connotation of “more convenience for customers”. But in the wake of the COVID-19 pandemic, digital transformation takes on another meaning: protecting employees and customers. At Salesforce, we conducted a consumer-based survey in May 2020 to learn how… [Read the full article »]